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Service By Design
By Liz Lichtenberger, llichtenberger@nrha.org
In its 172-year history, Memphis, Tennessee-based Orgill Inc. has witnessed many changes impacting the home improvement industry. Long recognized as an industry leader, Orgill now services independent retailers in more than 60 countries from its seven distribution centers in the U.S. and Canada.
In the following pages, hear from some executives at Orgill as they talk about serving their customers, company growth and what’s planned for the future. Then, hear from one Orgill customer, an independent retailer who talks about the importance of the company’s biannual Dealer Markets and the positive impact they have on his business’s performance.
Finally, go online to read extended versions of these Q&As and profiles of several other Orgill customers throughout the U.S.
Orgill’s Chairman and CEO Talks Approach to the Home Improvement Market
Exclusive Q&As With Orgill Executives
North Carolina Retailer Talks About the Importance of Orgill’s Dealer Markets