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Orgill’s Purchasing Team Empowers Retailers Through Quality, Innovation and Collaboration

Orgill’s mission is clear—to help customers be successful. A cornerstone of this mission lies in the work of Orgill’s purchasing team, which plays a vital role in ensuring independent retailers have access to high-quality products at competitive prices. By leveraging strategic partnerships, innovative assortments and a customer-first approach, the team empowers retailers to thrive in their local markets.

Securing Quality and Competitive Pricing

Orgill’s merchandising team works hand-in-hand with a diverse range of vendors to provide independent retailers
with top-tier products. “By fostering strong, long-term relationships with suppliers, the team is able to negotiate aggressive deals, securing bulk discounts and compelling pricing,” says Heath Kennedy, Orgill’s director of hardlines merchandise. “These savings are passed on to retailers, allowing them to offer exceptional products at competitive prices.”

Staying Ahead with Innovation

Orgill’s purchasing team also stays ahead of market trends, which is essential for success in a competitive industry.

“By monitoring industry reports, gathering customer feedback and staying informed about competitor activity, the team identifies emerging opportunities and ensures that retailers have access to cutting-edge, in-demand products,” says Alan Shore, Orgill’s director of seasonal merchandise.

Adapting to Supply Chain Challenges

Global supply chain disruptions have presented challenges across the industry, but Orgill’s purchasing team has adapted to ensure consistent product availability. Strategic investments in inventory and increased safety stock levels, coupled with close collaboration with the operations team, have strengthened the company’s ability to meet customer needs.

In addition, partnerships with the organization’s dedicated procurement software provider have optimized Orgill’s replenishment system, ensuring high performance and reliable product availability. These measures have enabled independent retailers to maintain a steady supply of products, even in the face of global uncertainties.

Exclusive Partnerships for Retailer Success

Exclusive vendor partnerships are another way Orgill helps independent retailers stand out in the marketplace. These collaborations provide retailers with unique product offerings unavailable through competitors, providing them with a competitive edge. Exclusive relationships also create opportunities for tailored solutions, including customized promotions and pricing models designed to meet the specific needs of local markets.

Read the full story on how Orgill’s purchasing team embodies the company’s mission of helping customers succeed at hardwareretailing.com/Orgill-purchasing-team.

About Annie Palmer

Annie joined the NHPA staff in 2024 as a content development coordinator on the editorial team. Annie was born and raised in the Indianapolis area and graduated from Lipscomb University with a B.B.A. in Marketing. Her favorite hobbies include baking, photography, traveling and visiting coffee shops.

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