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 To download a PDF of this story, click here. To download the Lawn & Garden Selling Guide, visit hardwareretailing.com/food-gardening. For more data on the growth in food gardening click here. Getting Back to the Roots With more consumers growing their own edible gardens consisting of fruits, …

Do you scratch your head when thinking about how to manage your millennial employees better? Do you have a hard time deciphering how to hire and retain workers from the generation at your business? For some suggested solutions, read the following tips from this …

Retail jobs offer employees long-term benefits, including career advancement and skill set development, according to recent research from the National Retail Federation. For example, retailing teaches workers valuable skills, such as an “ability to work with anyone; ability to take direction; composure; …

Over the next couple days, consumers will be heading out in search of the perfect gift for a special someone—Dad. If your business hasn’t planned ahead, it’s not too late to let your customers know you have everything he could …

Bad customer service experiences and unsolved shopper problems at retail stores make retaining customers hard. And lost customers mean less revenue. LoyaltyOne, a global leader in designing and implementing customer loyalty programs, and Verde Group, a research consultancy company, conducted a study to …

Whether you’re a Starbuck’s Coffee fan or not, you’ve likely heard of the company’s My Starbuck’s Rewards™ program. Everyday, customers line up for their java fix with their smartphones and loyalty cards brandished, eager to earn another star to add …

The North American Retail Hardware Association (NRHA), Hardware Retailing magazine and the National Hardware Show®, have named four outstanding independent home improvement retail leaders as their 2015 Industry Top Guns. This year’s class includes: Bobby Fuller of Fuller & Son …

To view a PDF of this story, click here. Up-and-Coming Categories Catching Consumer Interest By Kate Klein, kklein@nrha.org and Sara Logel slogel@nrha.org Home improvement retailing is as competitive as it’s ever been, and successful retailers are developing strong niches and establishing themselves as resources for …