Merchandising

Clear signage can be the difference between a lost, frustrated customer and a sale. So what better way to suggest a pest control product than to put a lifelike pest right under foot? Customers in the pest control aisle at …

There are often multiple factors that drive consumers to make a purchase. Sometimes price points, durability and convenience are the main motivation. Then again, sometimes pure brand recognition can secure a sale and let them show off to their friends. …

If you’re looking through the plants and yard decor display at B&B Do it Center in Carmarillo, California, you might stumble across a tiny house or a miniature garden with brightly colored stepping stones. Owner Randy Collins has intermingled fairy …

How does a once exemplary merchandising marvel slowly turn to cluttered chaos? It often happens gradually. You might not notice when one small piece slips out of place, but if left unchecked, more disorder will follow. That’s what has happened …

Aisle in Disorder The rows of gondola shelving spread throughout your salesfloor may not be as flashy as your endcaps or power aisle displays, but they do a lot of work. That’s where you put the rank-and-file products that make …

If you’re looking for some new ideas, hit the road. Visiting other retailers is a valuable way to get inspiration and a perspective of what others in the industry are doing. Everyone has something to contribute. Earlier this spring, Hardware …

Shortly after Keith and Marsha Crow purchased their store, Camp Wood Hardware and Lumber in Camp Wood, Texas, in 2012, they started a complete remodel. Their to-do list included updating assortments and cleaning up the interior—fairly typical for anyone remodeling …

The North American Retail Hardware Association (NRHA) is always developing new tools and resources to train independent home improvement retailers. Best of all, many of the programs the association develops are completely free for retailers to use and implement in …