Merchandising

Visitors to Wangler Ace Hardware in Fort Recovery, Ohio, may feel like they’ve stepped back in time as they walk through the store, looking at endcaps that tell the story of past generations. Wangler Ace is a fifth-generation family hardware …

When customers walk into Gladieux Do it Best Home Center, they are greeted by the usual hardlines offerings, outdoor power equipment and pet supplies—as well as one niche customers might not expect. That unique niche is a model train department, …

Endcaps are some of the most valuable pieces of real estate in your store. A well-stocked, well-designed endcap can set the tone for the rest of the store. Too many retailers simply use these spaces as extensions of their regular …

Like many areas in the south, Virginia Beach, Virginia, is home to a community of avid cornhole players who join leagues and participate in tournaments. And when players start asking where they can get a set of boards or replacement …

Experienced retailers should know that one of the secrets to merchandising is location. For example: Move a product from the back of the store to the front, and you’re likely to start selling more of it because more people notice …

Discovering product trends, finding merchandising ideas and learning more about the home improvement industry are a few ways retailers can grow their businesses. Earlier this month, Renee Changnon and Tom Marcum with the North American Retail Hardware Association (NRHA) spent a day exploring Denver and surrounding communities …

While there’s plenty of ways to use digital signage and printed signage in a retail setting, there’s still a place for the old-fashioned chalkboard at Fresno Ag Hardware. For Ian Williams, hardware department manager and head of customer relations at …

While it’s important to provide good customer service, starting with greeting each customer personally when they first enter your store, some customers don’t need ongoing help throughout their visit. However, you can still reach out to them as they shop …