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Lowe’s and Bilt, the neighborhood commerce and rewards platform, recently announced a new partnership. As the exclusive home improvement partner, this relationship brings Lowe’s products, services and loyalty benefits into Bilt’s network of over 8 million members, creating new ways for customers to earn rewards on purchases, connect to MyLowe’s Rewards and purchase a subscription that helps take the work out of home maintenance.
Powered by Bilt Neighborhood OS™, an AI platform that helps businesses grow by reaching new customers and building loyalty through personalized experiences in their neighborhood, the partnership connects Lowe’s with Bilt’s marketplace spanning millions of homes and more than 50,000 merchant partners nationwide. The network includes sports venues, restaurants and fitness studios. Bilt Neighborhood OS helps find their closest Lowe’s store and surfaces relevant Lowe’s offers and benefits to customers based on where they live and what they need.
Through this partnership, Bilt Members can now:
- Connect to MyLowe’s Rewards or create a MyLowe’s Rewards account to Earn 1X Bilt Points+ on eligible Lowe’s purchases and access benefits like free shipping and exclusive member deals
- Redeem Bilt Cash for Lowe’s HomeCare+: Use Bilt Cash, Bilt Points or a linked card to purchase a Lowe’s HomeCare+ subscription through Bilt
“Home improvement is personal, and the best experiences are the ones that make it easier for customers to take care of the place that matters most,” says Jen Wilson, Lowe’s executive vice president and chief marketing officer. “By partnering with Bilt, we can meet customers in a community they already know and love and connect them to Lowe’s products, services and rewards in a way that feels simple and seamless. Together, we’re helping to make it easier and more rewarding to turn a house into a home.”
Bilt members can earn 1X Bilt Points on eligible purchases at Lowe’s. Additionally, MyLowe’s Rewards members earn MyLowe’s Money and get additional benefits like free shipping (not available in AK and HI) and exclusive member deals.
By connecting the two loyalty ecosystems, Lowe’s and Bilt are creating more opportunities to deliver value around one of the biggest investments customers make: their homes.
Through Bilt Home Maintenance, Bilt Members can also now subscribe to Lowe’s HomeCare+ using Bilt Cash, Bilt Points or a linked card, giving members another way to turn the rewards they earn through housing and everyday spending into services that help care for their homes.
Lowe’s HomeCare+ includes two annual in-home visits from trained Lowe’s associates covering up to seven essential home maintenance services, along with 5% off products used during those services and Gold MyLowe’s Rewards benefits.
On the backend, Bilt Neighborhood OS streamlines the entire commerce experience to:
- Coordinate membership enrollment
- Check service availability at the member’s home address and adds HomeCare+ to that account
- Process subscription payments, with options and pricing based on local service availability
- Match customers with an existing MyLowe’s Rewards account (coming December 2026)
The technology connects those capabilities with Bilt’s broader neighborhood marketplace, creating opportunities for Lowe’s to reach customers with relevant benefits and experiences throughout their everyday lives.
“With Bilt and Lowe’s teaming up, you’re not just rewarded for your housing payments, you’re rewarded as you turn your house into a home,” says Ankur Jain, founder and CEO of Bilt. “Members can use their Bilt Cash and Points for services that care for their homes, and earn points on what they buy next. Bilt Neighborhood OS connects it all, giving Lowe’s a way to reach members where they live and build a relationship that grows with every project.”
The partnership plans to expand with a curated Lowe’s marketplace within Bilt in early 2027, giving members another way to discover and shop products for their homes.
