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Hardlines Inc. Takes Over Outstanding Retailer Awards Program

Canada’s premier awards program for home improvement retailers has a new home. The Outstanding Retailer Awards (ORAs) are now owned and managed by Hardlines Inc. Hardlines, which publishes the quarterly hardware/home improvement trade magazine Hardlines Home Improvement Quarterly (HHIQ) and …

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Friedman’s Home Improvement Names New CEO

Friedman’s Home Improvement, one of the largest locally owned home improvement stores in California, announced it is appointing Barry Friedman as its new CEO and president. The announcement is the result of a long-term succession planning process led by Chairman …

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Google Introducing Online Customer Service Ratings

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Smaller online merchants will soon be able to better compete with large online retailers like Amazon.com thanks to a multi-year deal Google made recently with an independent provider of customer service ratings and analytics of online businesses. Google has plans …

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Pending Home Sales Increase in April

Pending home sales improved slightly in April and continue to be well above a year ago, according to the National Association of Realtors. The Pending Home Sales Index, a forward-looking indicator based on contract signings, rose 0.3 percent to 106 in April from …

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Ace Adds Stores in Afghanistan

Ace has plans to enter the home improvement market in Afghanistan and has already partnered with Afghan entrepreneurs to open stores there. Ace Hardware International Holdings, Ltd., the company’s international division, has joined with managing owner Najib Safi and country …

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