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INDEPENDENT THINKING: Retail Training, Redefined

You’ve seen it—it can happen anywhere—at the airport service counter, in a restaurant or at the department store. You can just tell by the look in their eyes: you’re on your own; you might as well just keep moving along. …

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Lowe’s Comp-Store Sales Up in Fourth Quarter

Lowe’s reported net earnings of $306 million for the quarter ended January 31, a 6.3 percent increase over the same period a year ago. For the fiscal year also ended January 31, net earnings increased 16.7 percent to $2.3 billion. …

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