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The Homes Millennials Buy

Millennials are the young homebuyers purchasing their first homes in the current housing market. About 75 percent of millennials who bought homes in the past two years were first-time buyers, according to the 2013 American Housing Survey. These millennial homebuyers, mostly …

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Protecting a Good Customer Experience

Company leaders are responsible for cultivating and preserving high customer service standards, and Ace Hardware offers some examples of how to do it, according to a recent article. “[I]f an employee, a group of employees, or maybe even the entire company is not …

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The Season of Gift Returns

Now that holiday shopping is behind you, you’ve probably noticed that the season of gift returns has begun. About 23 percent of returns happen in late December and January after holiday gift exchanges, according to research cited in an article by The Washington …

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Understanding Gen-X and Millennial Employees

Whether they’re looking to fill management positions or find part-time employees to man the registers and stock shelves, retailers may find that understanding generational differences helps with hiring, retaining and motivating employees. Generational groups all have different behaviors that impact the workplace, both positively and …

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Home Hardware Celebrates 50 Years by Giving New Car

One Home Hardware Stores Limited worker drove away with a special anniversary gift — a new car. Home Hardware Stores Limited employee Paul Demeuleneare won the 2015 Toyota Corolla in the company’s 50th Anniversary Staff Sweepstakes this month, according to a press release by Home …

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Fraud Costs Multiply for Retailers

Retailers lost more than $3 per stolen dollar stolen in 2014, according to recent research. The cost of dealing with fraud, including stolen merchandise, bounced checks and unauthorized credit card transactions, came at a price of $3.08 per dollar stolen this …

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