Home » Newspage 302

News

Target CEO Gives 4 Tips for Retail Success

brian cornell

Speaking at the National Retail Federation’s NRF 2019: Retail’s Big Show, Target board chairman and CEO Brian Cornell outlined what he sees as the company’s greatest competitive advantage. Cornell also presented four tips he believes are key to future retail …

Read More »

Reimagine Retail Winner Talks E-Commerce Inspiration

e-commerce

For independent retailer Matt Woods, combining brick-and-mortar expertise with e-commerce innovation was truly a winning idea. After submitting his plan to the 2018 Reimagine Retail program, presented by the National Hardware Show®, Woods received $100,000 to put his idea to …

Read More »

Returns and the Customer Service Experience

customer experience statistics

Click the picture to download a PDF of this story. The weeks and months after the winter holidays tend to be heavy on returns­—and retailers’ return policies can greatly impact future customer loyalty. Retailers, on average, expect 11 percent of their 2018 …

Read More »

Vermont Retailer Serves Music and Drinks at The Den

the Den

Click the picture to download a PDF of this story. By Renee Changnon, rchangnon@nrha.org Hardware, Beer and Beats  When customers enter Harry’s Hardware & The Den in Cabot, Vermont, they might be greeted by the sounds of musicians jamming and friends enjoying …

Read More »