For 13 years, the North American Retail Hardware Association (NRHA) has recognized retailers who are leading their operations in innovative ways through the Top Guns Awards. Whether they are focused on fine-tuning the customer experience, exploring new business endeavors or …
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The Occupational Safety and Health Administration (OSHA) has compiled helpful resources for business owners to review as they continue to safeguard customers and employees from COVID-19. Review OSHA’s COVID-19 guidance now, to get information on a host of topics critical …
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Patrick Goebel, President, Star Lumber 2 retail stores, 3 professional service centers, Kansas and Oklahoma Star Lumber was founded in 1939 by Earl Goebel, a builder with an entrepreneurial spirit. Today, the company is led by the third generation, including …
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Big-box home improvement chain Tractor Supply Co. announced its second-quarter 2020 financial results, reporting record sales and earnings. In total, the company’s net sales for the second quarter of the year hit $3.2 billion, a 35 percent increase over the …
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Briggs & Stratton has entered into a sale agreement and initiated voluntary company reorganization under Chapter 11. Headquartered in Milkwaukee, the company is the world’s largest manufacturer of gasoline engines for outdoor power equipment and was founded in 1908. An …
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Many major retailers, including big-box home improvement stores, are asking shoppers to wear masks in their stores to prevent the spread of COVID-19. Learn more about how Home Depot, Lowe’s and Walmart are approaching this new policy in their stores. …
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As the U.S. passes more than 3.7 million confirmed cases of COVID-19 nationwide, understanding how an employee testing positive will affect your business is crucial. The Centers for Disease Control and Prevention (CDC) have released an FAQ to help business …
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In the past few weeks, a spate of confrontations at retail establishments has made clear the importance of training your team to de-escalate potentially hostile situations. Helping employees at all levels calm customers and soothe situations can be a critical …
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