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By Mandy Seiders, Manager, Cypress Ace Hardware and Feed Credit cards readers are down; cashier is late; and what’s that little Post-it note on your door say? Just that your lead sales associate quit without notice. As retailers, we’ve all …

This presentation looks at what makes Amazon so successful, how consumers’ attitudes about shopping online for home improvement products have changed and the effect these changing habits have on the home improvement industry. To view the full presentation, click here.