Students attending the North American Retail Hardware Association’s fall 2014 Retail Management Certification Program are implementing new procedures and tackling a major business improvement project as required for the six-month, college-level course conducted in Indianapolis. Student Retail Management Certification Program project topics …
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Stay up-to-date on professional, home improvement industry and association news and practices. Connect with Hardware Retailing magazine and the North American Retail Hardware Association on social media and access the latest news and resources available to better train employees and improve business practices and …
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As retailers in the U.S. continue to develop higher-tech customer service methods, one big-box home improvement retailer is taking its technology emphasis global. Lowe’s Services India Private Limited, a subsidiary of Lowe’s Companies, Inc., has announced the opening of its Global …
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After data breaches repeatedly made headlines this past year, an American lawmaker is pushing for national legislation outlining how companies should react to hackers stealing customer information. “Data theft is a real and serious threat facing American families,” Rep. Michael Burgess of Texas says in an article from the …
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When planning their weddings, many couples head to big box retailers like Macy’s, Target and Bed Bath & Beyond to register for household items such as bed sheets, bath towels and china dishes. Nowadays, wedding registries are available online, and wish lists are …
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Retailers who focus mainly on increasing customer counts and average ticket sizes are missing a key metric: conversion rate. Conversion rate is the ratio of people who enter a store compared to how many actually make a purchase. Only 35 percent of retailers …
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In the February issue of Hardware Retailing, the Trends sections illustrated the top four subcategories within the housewares sector, but the industry comprises other categories. Below is data the International Housewares Association published in its 2014 State of the Industry …
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The Home Depot is supplying store associates across the U.S. with new hand-held devices to help customers look for products, but also to track data and use like typical smartphones. Employees will be able to use the next generation FIRST Phone, a Zebra Technologies Device, …
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