News

Ace Hardware is among six companies that Entrepreneur magazine has identified as examples of businesses “boosting growth by investing in customer delight” through service. Customer service is of paramount importance, and businesses need to prioritize it as much as they do sales, according to an article from Entrepreneur.  Extensive …

NRHA’s 2015 Cost of Doing Business Study is now available! This study has been conducted annually for the last 98 years and provides detailed financial information from hardware stores, home centers and lumber/building material outlets. This year, more than 1,000 stores …

The prices on home improvement products are growing, and so are retailers’ efforts to keep those prices competitive and retain customers. Price continues to be a key factor consumers consider when choosing where to shop. Over the years, product pricing has …

Bart Tucker, who leads a team of volunteers to build and renovate homes in major disaster areas, is used to buying building materials from big-box stores. But a grant from the North American Retail Hardware Association (NRHA) inspired a partnership …

Jared (Jake) Smith, owner of Jared’s Ace Hardware and Crossroads Outdoors in Bishopville, South Carolina, was elected to the North American Retail Hardware Association’s (NRHA) board of directors at the organization’s May Annual Meeting in Las Vegas. After growing up working …

Loyal customers of Lowe’s stores in Canada will soon gain more than home improvement products from shopping at the big-box chain. Last week, Lowe’s Canada announced a new agreement with LoyaltyOne Co., owner and operator of AIR MILES Reward Program. Through the agreement, …

Existing-home sales increased again in July, continuing a three-month upward growth trend, according to the National Association of Realtors. Existing-home sales, which are completed transactions that include single-family homes, townhomes, condominiums and co-ops, increased 2 percent to 5.59 million in July from …

The emergence of outdoor cooking as a prominent category was clearly evident throughout the Koelnmesse Exhibition Center this week, where grills, barbecues and smokers of all sizes, styles and price points could be found. Outdoor cooking products occupied an entire hall …