Nicole Daniels is a cashier and works the paint counter at Harris Ace Hardware. She’s used to helping customers; that’s her job. But customer service became far more important in January than it had ever felt to Daniels before. A …
Read More »
This year marks the 20th anniversary of the North American Retail Hardware Association’s (NRHA) Young Retailer of the Year awards program. To celebrate, we’re checking in with a few past winners to see what they’ve been up to, both personally …
Read More »
The National Association of the Remodeling Industry has identified five trends in home remodeling this year. Those trends are: Universal Design Homeowners are making modifications to their houses so they can live at home as they age. These home updates are intended to accommodate long-term health …
Read More »
Joughin Hardware has been its community’s primary resource of DIY project advice and household problem solving for 139 years. “We’ve been an important part of our community for all of these years because if people have a problem, they know we can help them fix …
Read More »
Recent shootings and other workplace violence on the news are enough to make any store owner uneasy, but some practical steps in parking lots can improve security for your employees and customers. Incidents of workplace violence have not been tracked thoroughly, but some data from 2003 to 2008 …
Read More »
Do it Best Corp. can add one more country to its list of more than 50 around the world where its stores operate. Attken Do it Center will open in May in Saudi Arabia, becoming the first of the co-op’s …
Read More »
Recent financial news has continued to be negative for Sears Holdings. The company is closing 78 unprofitable stores, in addition to its clothing design office in New York City this year in efforts to improve its bottom line. The company is still the favorite seller of appliances in the U.S., …
Read More »
First-time homebuyers may be waiting to buy houses, but that’s because they’re thinking long term, according to new research from Bank of America. The majority of new buyers are thinking about the future and wanting to skip small starter homes, looking at their …
Read More »
Hardware Retailing The Industry's Source for Insights and Information
