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Fiskars Sends Tools On Tour

Fiskars, a global supplier of home and garden tools, has begun a marketing tour of the U.S. to allow consumers to try its products. The company, which is headquartered in Finland, partnered with an experiential and event marketing business to launch …

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Ace To Host Buying Day For Prospective Vendors

Industry vendors will have an opportunity to introduce their products to Ace Hardware at the co-op’s open buying day event May 1. At the event, merchants from Ace Hardware will meet one-on-one with prospective vendors at the Doubletree Hotel in Oak …

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Target Canada Closing Final Retail Stores

target

Target is slated to close the last of its Canadian stores by Sunday as part of the company’s exit from the country. The chain announced in January that it would leave the Canada market this year, closing all 133 stores and …

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New Ace Division Will Teach Customer Service Strategies

Ace Hardware recently announced the launch of a new company division designed to share the brand’s customer service strategies with businesses and organizations around the world. The co-op’s goal for the Ace Center for Excellence is to provide professional speakers and workshop …

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Many Retailers Don’t Take Advantage Of Formal Training

Dedicating time to formal employee training develops sales associates who are knowledgeable, sell products well and deliver excellent customer service. Yet fewer than half of independent home improvement retailers who participated in North American Retail Hardware Association’s 2014 Employee Compensation Report provide formal employee …

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