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Click the image above to view a full PDF. Redefining Service If your business doesn’t have an online presence, you’re not prepared for the future. That sentiment was a strong takeaway from the North American Retail Hardware Association’s (NRHA) third annual …

Walmart has saved more than $100 million in energy costs after installing more than 1.5 million LED light fixtures at its stores, industry publication Electric Light & Power reports. The company announced its energy savings at the National Retail Federation’s …

This week, Amazon opened its first automated grocery store at its Seattle campus, CNBC reports. The 1,800-square-foot grocery store, called Amazon Go, operates without cashiers and registers, and the e-commerce giant says that customers won’t have to wait in line …

Click the image above to view a full PDF. Your customers may shop impulsively when they are hungry, but you shouldn’t plan your impulse product offering on a whim. You likely already sell individually packaged snacks, which Nielsen, a consumer …

The search for Amazon’s second headquarters, known as HQ2, has narrowed to 20 North American locations, The New York Times reports. The retailer’s shortlist of possible HQ2 locations leans heavily on East Coast and Midwestern locations, with Los Angeles as …

Attendees of the National Retail Federation’s (NRF) industry event, NRF 2018: Retail’s Big Show, were able to network with peers, scout out new trends and learn from the top talent in the industry. One of the biggest benefits of attending …

When Triangle True Value Hardware created its Facebook page about five years ago, the team just wanted a way to connect with its loyal customers in Greenwood, South Carolina. Will Thompson, store manager, has been managing the page to keep …

Return fraud is a growing cost for retailers, according to the National Retail Federation (NRF). Recent research from the trade association shows that the average loss per return fraud incident is $1,766. That amount is higher than the average loss …