Have you ever felt like you and a co-worker just do not see eye to eye? They want things done one way and you want to achieve the same goal differently. Spending so much time with someone you don’t get …
Read More »Research and Guides
Kick Your Social Media Outreach Up a Notch
Throughout 2020, home improvement retailers had to find new ways to engage their customers and boost sales. One of the key ways they achieved this connection was through digital interaction on some of the world’s biggest social media platforms. As …
Read More »How Retail Will Evolve in 2021
E-commerce platform Shopify recently unveiled its Future of Commerce 2021 report, highlighting bold predictions for where retail will go throughout 2021. The report combines insights from the company’s 1 million retailers across 11 countries. Discover some of the key takeaways …
Read More »Incentivize Your Training
Training is mandatory for most jobs, and many retailers also understand that rewards, such as pay increases or public recognition, can be powerful incentives for employees to go above and beyond the standard expectations. NHPA offers retailers new ways to …
Read More »Evaluating the Playing Field for Home Improvement Projects
Home improvement retailers have seen sales spike throughout 2020, with each month showing year-over-year highs since COVID-19 began. The story for America’s contractors has been more nuanced. Ken Simonson, chief economist for the Associated General Contractors of America (AGC), says …
Read More »Charting 2020’s Biggest Holiday Sales Trends
Research firm CBRE recently issued its outlook for the 2020 holiday shopping season. Featuring insight on the U.S. economy, new shopper habits and global insights, the data is a clear guide to the trends home improvement retailers should be on …
Read More »Resource Review: Building a StoryBrand
This book review is the final installment in a series Hardware Retailing is publishing to highlight resources retailers recommend to other operators in the independent home improvement industry. David Strano is general manager and co-owner of Ambridge Do it Best …
Read More »Join Us for a Webinar Featuring the 2020 Market Measure Report
With all the ups and downs the economy has seen throughout 2020, it is more important now than ever to have a clear understanding of where the home improvement industry has been and where it may be headed. Join NHPA’s …
Read More »