Research and Guides

NRHA’s Loss Prevention Program includes three separate modules covering internal theft prevention, external theft prevention and store safety. This training program is designed to help retail home improvement stores develop a safe and secure retail environment for both employees and …

Understanding the components of the most common DIY projects and how to sell a customer an entire project instead of just specific products can make a big impact on a store’s sales. To help arm store associates with this skill, …

This popular presentation, presented by Dan Tratensek, publisher of Hardware Retailing magazine, offers tips and advice for retailers on how to stay ahead of the big-box competition. Topics include management and operations, employee training, promotions and marketing, merchandising and more. …

This presentation outlines how technology is affecting retailing and what new tools are available for retailers today. Topics include displays and signage, employee training, marketing and operations. View the presentation

This presentation will show retailers how to sell more by increasing traffic counts, closure rates, transaction sizes and margins. It will also outline how retailers can meet key benchmarks in advertising, employees, operations and finances. View the presentation

This presentation outlines ways retailers can create a strong presence in their communities. Topics include developing partnerships, using events to cross-market, reaching out to local schools and government officials, sharing your business and leadership skills and more. View this presentation

Anecdotal evidence might suggest that the emotional connection between consumers and product brands just isn’t as strong today as it once was. But without any cold, hard, empirical evidence to support this theory, the editors of Hardware Retailing decided to …