For over 100 years, the North American Hardware and Paint Association (NHPA) has surveyed home improvement operators throughout the U.S. to develop the benchmark report known as the Cost of Doing Business Study. Retailers have continually relied on the industry …
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3 Actions You Can Take to Improve Employee Engagement
In the most recent Gallup survey about employee engagement, respondents report a decline in access to training, less connection to their organization’s mission and infrequent praise in the workplace. Since 2020, the amount of workers who say they know what’s …
Read More »NHPA Launches E-Commerce Survey to Gauge Retailers’ Online Presence
Consumer expectations have shifted over the last several years, and a comprehensive online experience is now an expectation for retail. Services like buy online, pickup in store or curbside pickup and access to real-time inventory in mobile apps are increasingly …
Read More »Q4 Sales, Transaction Count Down, Transaction Size Up Slightly in Retailer Index
Each quarter, the North American Hardware and Paint Association (NHPA), in conjunction with The Farnsworth Group, surveys independent retailers on several key operating metrics. The Independent Retailer Index asks retailers across the U.S. about their year-over-year performance in the previous …
Read More »2024 Market Measure: NAHB Economist Offers Expert Insights
Danushka Nanayakkara-Skillington is the assistant vice president for forecasting and analysis at the National Association of Home Builders (NAHB). She oversees the activities of the forecasting and analysis section of the economics group which includes housing market analysis, industry surveys, …
Read More »Homeowners Go Big With Bathroom Renovations
When making updates to a home’s bathroom, the 2023 U.S. Houzz Bathroom Trends Study found homeowners have decided bigger is better, especially in primary bathrooms. Of the 2,000 respondents, which included homeowners who had recently completed or plan to complete …
Read More »2023 HIRI Summit Keynote Talks Consumer Behavior Trends
Last week, at the 2023 HIRI Summit, keynote speaker Liza Hausman, vice president of industry marketing for Houzz, shared four key focus areas of consumer behavior that retailers can focus on to be sure they are meeting their customers’ needs. …
Read More »Sizzling Kitchen Design Trends
Consulting with top interior design experts, Fixr.com, a remodeling research organization, compiled the latest kitchen trends in its Kitchen Trends Report 2023. Here are some insights from the 62 design experts featured in the survey. 74% say mixing materials is …
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