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At Crest Hardware in Brooklyn, New York, creativity and art are part of the store’s culture. In addition to being a destination for all types of home improvement items, the store is home to the annual Crest Hardware Art Show, …

Residents of Exeter, New Hampshire, know they can find whatever they need at Arjay Ace Hardware—including a dose of humor. The laughs are courtesy of the sayings posted on the store’s exterior signage. While the Arjay Ace staff uses this …

Kristy Ransdell, co-owner of Burney Hardware in Aberdeen, North Carolina, knows the importance of Facebook as a way to promote her business. But she’ll quickly admit it’s difficult to manage a social media site with the many other responsibilities of …

The stuffed monkeys hanging around Fishers Do it Center have some serious business to do. They are all part of an activity designed to encourage children and their parents to explore every area of the salesfloor. Kim Young, co-owner of …

Veteran Brad Chrisman, manager of Mills Ace Hardware in Lincoln City, Oregon, says mail call for soldiers who are stationed overseas can be a trying experience. “Nothing’s worse than being one of those guys who didn’t get anything.” So when …

For a couple of weeks at the beginning of each year, after all of the seasonal and holiday inventory has been packed away, there’s a little bit of empty salesfloor space at Longenecker’s True Value in Manheim, Pennsylvania. The staff …

Customers at Mountain Hardware in Wrightwood, California, not only support the community by shopping at a local independent store—they can support a local charity, too. “My father set up a donation box many years ago,” says Mike Troeger, owner of …

Kelly Bundt knows that, if she were to take the perspective of a child walking through her store, there are a lot of colorful and interesting items to see and touch in Sac City Hardware. Parents have the challenge of …