Profiles

Dan Walton has one foot in the independent home improvement industry and one in the military but is fully dedicated to both. As a communications specialist for Do it Best, Dan also currently serves in the Indiana Air National Guard. …

In an era where labor costs are on the rise and the search for the right talent becomes increasingly challenging, retail businesses are compelled to rethink their approach to workforce management. The U.S. Chamber of Commerce America Works Data Center …

Whether catering to weekend DIYers tackling small projects or contractors managing tight budgets, having a robust rental program allows stores to provide access to high-quality hand and power tools without the upfront investment. Having a robust rentals department helps meet …

Growing up in the family hardware business, Porters Building Centers Ace Hardware, Alex Porter was raised with a desire to help others. He took his passion for serving to the military and was commissioned as an officer in the U.S. …

They said what?! The game of telephone can produce hilarious results, but in real life, ineffectual communication can cause major issues, whether it’s a relationship with a significant other, among friends or between coworkers. According to Forbes Advisor’s The State …

Growing up fascinated by his grandfathers’ stories of military service, Taylor Cox leaned in early to a career in the military, attending West Point and serving in the U.S. Army from 2008 through 2016. “My one grandfather was a U.S. …

Building an effective employee training program is integral for the success of your business and expanding your team without one can cause more harm than good. At Southside Lumber & Design Center, located in Herrin, Illinois, manager David Gamble is …

In the home improvement industry, many operations are multigenerational family businesses with traditions that impact decision-making. Sometimes tradition and discomfort about change can get in the way of starting conversations about the future. Hardware Retailing spoke with retail communications consultant …