In retail, there is a growing demand for businesses to reach shoppers both online and through brick-and-mortar stores. Modern shoppers expect an omnichannel approach, says Joe Derochowski, executive director and home industry analyst for The NPD Group, a company that …
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A part-time job in high school often lays the foundation for the work ethic an individual brings with them in their future endeavors. For Jeff Johnson, working at Del’s Building Supply, now known as MSK Building Supply, in Myrtle Creek, …
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For young adults who have grown up in their parents’ independent home improvement businesses, deciding on their future might feel like reaching a fork in the road. They may want to become the next in line to run the operation, …
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Indian Trail Hardware has been a reliable family business for locals to turn to in Indian Trail, North Carolina, and surrounding communities for decades. Owned and operated by Bill and Mae Workman since 1984, the store was only 4,000 square …
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When Samantha Post of T&M Hardware took the stage to accept an award Dec. 6, she wasn’t just representing her family’s business. She was asking a crowd of retailers to look beyond their own operations to support small business in …
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The North American Retail Hardware Association (NRHA) hosted its annual State of Independents Conference on Dec. 6 in Chicago, showcasing successful stories of growth from independent operators within the home improvement industry. The event was an opportunity for independent retailers, …
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True Value and Carter Lumber have announced a new partnership that will enable Carter Lumber to access True Value’s suite of products, support services and industry knowledge. Based in Kent, Ohio, Carter Lumber operates 146 lumber and building materials locations …
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Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org Attracting or keeping pro remodelers’ business requires focusing on what matters most to them. Many of the home remodelers who participated in a contractor study from the Home Improvement …
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