Operations

This popular presentation, presented by Dan Tratensek, publisher of Hardware Retailing magazine, offers tips and advice for retailers on how to stay ahead of the big-box competition. Topics include management and operations, employee training, promotions and marketing, merchandising and more. …

Have a staff opening and looking to get the best candidate to fill the position? Consider implementing these strategies in your hiring process the next time you’re interviewing a potential new employee: Spend part of the interview working together on …

This presentation outlines how technology is affecting retailing and what new tools are available for retailers today. Topics include displays and signage, employee training, marketing and operations. View the presentation

This presentation will show retailers how to sell more by increasing traffic counts, closure rates, transaction sizes and margins. It will also outline how retailers can meet key benchmarks in advertising, employees, operations and finances. View the presentation

Here’s how you can make the most out of your store’s price matching policy:  1. The Price is Right.Before you start to advertise price matching, be sure you are priced right on high-profile departments and items. Take some time to …

Want to make it quick and easy for your customers to get a special order? Check out the following tips. To read more about special orders, be on the lookout for our feature story in the June issue of Hardware …

Consider this advice from these retailers who have mastered special orders. Have someone take charge “Any employee can place an order on the special order list, but we have one person to do all the ordering and another to do …