If you’re thinking using the slower early part of the year to spend some extra time training your employees, you have many options available. In addition to specialized vendor training, online product knowledge courses and group training sessions, many retailers …
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Craft a New Niche
Art supply enthusiasts no longer have to make the one-hour-plus trip to Las Vegas to enjoy their craft, thanks to Pahrump Rentals & Do it Best Hardware’s newest endeavor. The hardware store, located in Pahrump, Nevada, recently added a 600-square-foot …
Read More »Google Executive Discusses Social Media and Customer Connections
In order to create lifelong bonds with consumers, brands are constantly searching for ways to meaningfully connect. Social media is one of the best ways to establish those connections, but in order to find success, understanding the norms of different channels is …
Read More »Four Generations of Resilience
To view a PDF of this story, click here. McCoy’s Strategy for Succeeding Through the Depression, the Recession and Beyond Nearly a century has passed since McCoy’s Building Supply first opened its doors. During this time, the Texas-based, family-owned business …
Read More »How to Be a Destination for the Homebrewing Community
To view a PDF of this story, click here. By Renee Changnon, rchangnon@nrha.org Tapping Into a New Niche A walk into the aptly named Brewer’s True Value Hardware reveals an experience and some niche products most home improvement stores don’t offer. …
Read More »Ohio Store Builds Toward Future, Maintains Classic Looks
To view a PDF of this story, click here. Success Across Generations From restored furniture to vintage clothing stores, it’s a hip time to embrace the old. And with a family history and community support behind it, hardware supply company …
Read More »Q&A: The American Homebrewers Association and Retail
The homebrewing hobby is very popular among consumers. As a retailer, offering the products a homebrewer will need can drive a new customer base to your business. In order to best attract, educate and sell products to homebrewers in your …
Read More »NRHA Abroad: Lessons From Swedish Retailers
Even though I’m thousands of miles from the North American Retail Hardware Association (NRHA) headquarters, I find ways to connect with the international independent home improvement industry through the association. During my month in Valencia, Spain, as part of Remote Year, I …
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