By Stacy Andersen-Bivona Chief Culture Officer Builders Warehouse WE ARE GOING TO KEEP YOU…but not in a creepy way. In our world of remodeling, DIY projects and new home construction, one thing remains constant—the value of a customer. Whether they …
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AI Is Now: Bring Efficiencies to Your Operation With This Emerging Technology
From sentient supercomputers taking over space missions in “2001: A Space Odyssey” to a robot helping solve a murder and save the day in “Big Hero 6,” artificial intelligence (AI) has been a main character in pop culture for over …
Read More »Expert Column: Stepping Outside Your Marketing Box
By Austin Diehl Director of Retail Operations Randy’s Do it Best Hardware It’s no secret there are thousands of hardware retailers selling similar products and services across the U.S. Many of those stores are involved in some form of digital …
Read More »Marketing Minute: Doing What You Say You’ll Do
The last mile of the customer experience is the part that makes or breaks marketing. At Curtis Lumber, we always put our best foot forward in our marketing. We use our cleanest stores with the most foot traffic and feature …
Read More »Update Your Digital Strategy to Follow Shifts in Digital Usage
According to a recent Forbes survey done in conjunction with Talker Research, internet usage among Americans is shifting in several significant ways. The survey found that internet usage has made a move from mainly desktops to mobile devices with nearly …
Read More »How Cole Hardware Drives Engagement With Email Marketing
Sifting through an email inbox can be daunting. Consumers are bombarded with thousands of messages, from promotions to urgent deals and breaking news. However, when a company can draw a customer in with a creative subject line and consistent information, …
Read More »Rebranding Brings Fresh Look, Renewed Focus to Mead Lumber
In the summer of 2023, Mead Lumber launched a rebranding initiative aimed at updating the company’s look and creating consistency across its business units, both with employees and customers. The rebranding initiative features a new, modern logo and a refreshed …
Read More »Embracing Social Media to Meet Customers Where They Are
As social media continues to evolve, your own social media strategy needs to keep up to meet the needs of your customers in the digital realm. Nearly 75% of customers expect companies to understand their unique needs and expectations, leading …
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