Lowe’s Canada is growing its presence, and part of that process includes moving into former Target buildings. The first location in an old Target Canada store is slated to open in late summer on Vancouver Island, says Lowe’s Canada spokeswoman Sandy Indig …
Read More »Industry News
Professional Skills Gap Hurts Housing Market
The housing market has been recovering, but the reason for the increase in the price of homes isn’t all good news. A growing shortage of homebuilders and home improvement professionals due to a major skills gap is delaying building projects, …
Read More »Employee Study Reports Overall Job Satisfaction High
Employees are more satisfied with their jobs now than they have been in the past 10 years, according to a study by the Society for Human Resource Management (SHRM). The 2016 study, Employee Job Satisfaction and Engagement, reports that 88-percent …
Read More »Lowe’s Tries New Social Media Marketing Videos
Lowe’s has created a series of videos that will turn its customers’ phones upside down—literally. The new “FlipSide” videos from the big box are short videos that simultaneously show what happens when a homeowner does and doesn’t do common household …
Read More »Harris Ace Hardware Goes Far Beyond Customer Service
Nicole Daniels is a cashier and works the paint counter at Harris Ace Hardware. She’s used to helping customers; that’s her job. But customer service became far more important in January than it had ever felt to Daniels before. A …
Read More »Checking in: Jeremy Melnick, 2006 Young Retailer of the Year
This year marks the 20th anniversary of the North American Retail Hardware Association’s (NRHA) Young Retailer of the Year awards program. To celebrate, we’re checking in with a few past winners to see what they’ve been up to, both personally …
Read More »Pay Attention to These Trends in Remodeling
The National Association of the Remodeling Industry has identified five trends in home remodeling this year. Those trends are: Universal Design Homeowners are making modifications to their houses so they can live at home as they age. These home updates are intended to accommodate long-term health …
Read More »Store Tied to More Than a Century of Community Memories
Joughin Hardware has been its community’s primary resource of DIY project advice and household problem solving for 139 years. “We’ve been an important part of our community for all of these years because if people have a problem, they know we can help them fix …
Read More »
Hardware Retailing The Industry's Source for Insights and Information


