When a local TV station challenged a group of retailers who own Ace Hardware stores in Florida to spend a day of service in their communities, the 12 retailers were thrilled to help. Owners from the Jacksonville Ace Group jumped …
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2019 Holidays Expected to Garner Extra Spending
Consumers will be spending 4 percent more on the winter holidays in 2019 than in 2018, according to the National Retail Federation (NRF). On average, shoppers plan to spend $1,048, buying gifts for family, friends and co-workers; purchasing food, decor …
Read More »Make the Most of the 2019 State of Independents Conference
The 2019 State of Independents Conference on Dec. 5 is the perfect chance for retailers, wholesalers and channel partners to unite and share ideas for success in 2020 and beyond. Held at the North American Retail Hardware Association (NRHA) headquarters …
Read More »Shop Indie Local Campaign Promotes Community Culture
The American Independent Business Alliance (AMIBA) has launched its Shop Indie Local holiday campaign, which highlights the importance of choosing locally owned and independent businesses. As part of the campaign, 60 business alliances and networks across North America will use …
Read More »True Value Ranks No. 1 in National Customer Service Poll
Hardline wholesaler True Value has topped Newsweek’s 2020 list of America’s Best Customer Service Brands in the “Home Improvement Stores” category. “True Value retailers are winning where it matters most: with customers,” says John Hartmann, president and CEO of True …
Read More »Military Veterans: Serving, Then and Now
Hardware Retailing is honoring veterans who put lessons they learned in the military to work serving customers in the independent home improvement industry. Veteran retailers and employees, including those featured here, are being honored in a Veteran’s Day photo tribute …
Read More »NRHA Road Trip Highlights Northeast Retailers
Exploring new places, seeing how locals interact with one another, trying new cuisines—there are many reasons people love to travel. Now imagine taking that love of travel and a passion for telling the stories of independent home improvement retailers and …
Read More »Maine Retailer Empowers Team to Find Their Voice
In 2010, Kevin Hancock had a lot on his mind. As the chairman, president and CEO of Hancock Lumber, a seventh-generation family business that employs over 500 people, he was focused on navigating the operation through the recession. On top …
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