The North American Retail Hardware Association (NRHA) is surveying independent retailers to learn more about the growth opportunities they are finding in niche and core product categories. The retailer perspectives will provide insight that helps independent business owners evaluate their …
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Retail Leaders to Focus on Business Growth at 2018 NRHA State of Independents Conference
What are you doing to grow your business? The 2018 NRHA State of Independents Conference is all about growth. The North American Retail Hardware Association (NRHA) is presenting the one-day event, which is slated for Dec. 6 in Chicago, to give attendees …
Read More »Employees Are Key for Happy Customers
Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org Prices and product quality are a big deal to consumers, but positive interactions with employees are also highly important for keeping them loyal, according to research from PwC. Accounting …
Read More »What the Wayfair Decision Means for Independent Businesses
In June, the U.S. Supreme Court ruled that online purchases could be subject to the same state and local taxes as purchases made at brick-and-mortar stores. The court’s decision in South Dakota v. Wayfair overturned a prior ruling that prevented states …
Read More »Home Depot Expands Same-Day Delivery
Home Depot is now offering same-day and next-day local delivery of more than 20,000 of its most popular products to 35 major cities across the U.S., the company says. The new initiative is part of Home Depot’s $1.2 billion supply chain …
Read More »Snapshot of Spoga+Gafa
Click on the image above to download a PDF of the story. As the world’s leading lawn and garden show, spoga+gafa is a destination for retailers looking for new products, trends and inspiration for how to separate themselves from their …
Read More »A Closer Look at Updates to Internet Sales Tax Laws
Independent brick-and-mortar retailers may finally have a more level playing field with their online competitors thanks to a recent U.S. Supreme Court ruling on internet sales tax laws, says Bill Brunelle, co-founder of Independent We Stand, an organization that promotes …
Read More »Amazon May Open Up to 3,000 Brick-and-Mortar Locations
Amazon may be expanding Amazon Go, the company’s brick-and-mortar convenience store concept, to as many as 3,000 new locations by 2021, according to Bloomberg. The aggressive and costly expansion would threaten chains like 7-Eleven, quick-service sandwich shops like Subway and Panera Bread, …
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