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COVID-19

COVID-19’s Impact on 2020 and Beyond

NPD's Checkouts

New consumer information from market research firm The NPD Group (NPD) shows the popularity of DIY home improvement projects is a trend that looks poised to continue. NPD’s Checkout service tracks consumer behavior across all retail channels, illuminating trends in …

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Discover What’s Truly Essential in Customer Service

Last month, Hardware Retailing explored how two retailers shifted their operations to keep customers and employees safe during the first months of COVID-19’s retail impact. From establishing new workflows to leaning into digital communication, Connolly’s Do it Best in Fort …

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PPG Reports $3.7B in Q3 Net Sales

PPG net sales

Pittsburgh-based paint manufacturer PPG has reported its third-quarter 2020 financial results, recording $3.7 billion in net sales, a 4 percent drop from the same period in 2019. Net income from continuing operations for PPG hit $442 million. Selling prices rose …

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Latest Houzz Data Highlights Home Improvement Strength

home improvement data

New data from home renovation and design platform Houzz suggests the home improvement market has recovered to pre-pandemic activity levels, reporting the strongest construction activity since the third quarter of 2018. “The results from the Houzz Q4 Renovation Barometer show …

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Third-Party Sales Surge During Amazon Prime Day

amazon prime day

Amazon says small and medium-size businesses were the big winners during the company’s 2020 Prime Day event, traditionally one of the biggest online shopping days of the year. Third-party sellers on Amazon, which include many small enterprises, surpassed $3.5 billion …

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