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COVID-19

Discover What’s Truly Essential in Customer Service

Last month, Hardware Retailing explored how two retailers shifted their operations to keep customers and employees safe during the first months of COVID-19’s retail impact. From establishing new workflows to leaning into digital communication, Connolly’s Do it Best in Fort …

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PPG Reports $3.7B in Q3 Net Sales

PPG net sales

Pittsburgh-based paint manufacturer PPG has reported its third-quarter 2020 financial results, recording $3.7 billion in net sales, a 4 percent drop from the same period in 2019. Net income from continuing operations for PPG hit $442 million. Selling prices rose …

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Latest Houzz Data Highlights Home Improvement Strength

home improvement data

New data from home renovation and design platform Houzz suggests the home improvement market has recovered to pre-pandemic activity levels, reporting the strongest construction activity since the third quarter of 2018. “The results from the Houzz Q4 Renovation Barometer show …

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Third-Party Sales Surge During Amazon Prime Day

amazon prime day

Amazon says small and medium-size businesses were the big winners during the company’s 2020 Prime Day event, traditionally one of the biggest online shopping days of the year. Third-party sellers on Amazon, which include many small enterprises, surpassed $3.5 billion …

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Taiwan Excellence Hardware Showcase Begins Oct. 23

taiwan excellence hardware showcase

Due to the COVID-19 pandemic, the Taiwan Industry Image Promotion Project has been organized by the Bureau of Foreign Trade in conjunction with the Ministry of Economic Affairs. Hosted by TAITRA, this project will help domestic firms conduct multiple online …

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