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Renee Changnon

Renee Changnon is the retail outreach coordinator for NRHA. She meets with retailers in their stores and at industry events and introduces them to the services NRHA provides. Renee previously worked as a member of the NRHA communications team. She earned a degree in visual journalism from Illinois State University, where she served as the features editor for the school newspaper. After college, she implemented marketing and promotions initiatives at Jimmy John’s franchise locations across the country. She enjoys exploring books with her book club, Netflix marathons and hosting goat yoga at her apartment complex. Renee Changnon 317-275-9442 rchangnon@nrha.org

Ace Hardware Names New Executive

This week, Ace Hardware Corporation announced the promotion of Rick Williams to the position of vice president of Information Technology (IT). Reporting to Ace’s chief financial officer, Williams will play an integral role in further driving strategic technology and systems …

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Ace Hardware Recognized for Customer Service

For the ninth year in a row, J.D. Power 2015 U.S. Home Improvement Retailer Store Satisfaction StudySM ranked Ace Hardware “Highest in Customer Satisfaction among Home Improvement Retail Stores.”Ace has earned this ranking every year since J. D. Power began surveying the …

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Not Just Discounts: How Loyalty Programs Succeed

Whether you’re a Starbuck’s Coffee fan or not, you’ve likely heard of the company’s My Starbuck’s Rewards™ program. Everyday, customers line up for their java fix with their smartphones and loyalty cards brandished, eager to earn another star to add …

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Beverage Glove

Tailgate enthusiasts now have a product to help enjoy their beverages in colder weather. The TailGator Beverage Glove is a fully functioning pair of microfleece cold-weather gloves, featuring a patent-protected stow-away drink holder. It holds cans and bottles and stretches …

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Lock Dry Lube

Loosen and lubricate stuck locks and protect them from corrosion without attracting dirt and debris. The 3-IN-ONE® Lock Dry Lube by WD-40 Company is made of a clear formula that dries within minutes. It has an attachable straw that easily …

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Ace Hardware Honors Retailers for Leadership

Ace Hardware Corporation has honored two of its retailers with awards recognizing their values and leadership. The co-op selected Ron Williams of Houston and Scott Schlapkohl of Steamboat Springs, Colorado, as the recipients of the Ray A. Griffith Retail Leadership Award. Williams owns …

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Home Depot Prepares Customers for Disaster

Nearly 700 Home Depot stores recently hosted hurricane preparedness workshops, which are one-day events the big-box retailer organizes annually. The workshops were intended to help prepare residents in storm-prone regions for the start of hurricane season, which begins today. The workshops …

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