My name is Renee Changnon and I’m the retail outreach coordinator with the North American Retail Hardware Association (NRHA). On March 4-8, I’ll be heading out on my fourth journey with Independent We Stand for its annual road trip as a …
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What are you listening to when you’re stuck in traffic or doing chores around your house? For many people, podcasts fill their time in a productive and fun way. Whether it’s true crime stories or business tips, podcasts can be …
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After six months of hard work, students from the North American Retail Hardware Association’s (NRHA) Fall 2018 Retail Management Certification Program came to NRHA headquarters in Indianapolis for their final visit. It culminated with the students presenting their coursework—business improvement …
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When a customer walks through the doors of HomCo Lumber & Hardware in Flagstaff, Arizona, they know they won’t be passed from person to person to get an answer to their question. But this wasn’t always the case. Over the …
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Most independent retailers would say business is personal. Whether it’s stocking the shelves with the latest products or training employees to provide next-level customer service, retailers are doing more than lining their pockets. However, if a retailer isn’t aware of …
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Click the picture to download a PDF of this story. By Renee Changnon, rchangnon@nrha.org Hardware, Beer and Beats When customers enter Harry’s Hardware & The Den in Cabot, Vermont, they might be greeted by the sounds of musicians jamming and friends enjoying …
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Click the picture to download a PDF of this story. By Renee Changnon, rchangnon@nrha.org Take It Outside The sun is shining, the birds are chirping and the smell of meat and vegetables cooking wafts through the air. This may seem like the scene …
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In the January issue of Hardware Retailing magazine, we shared highlights from three significant industry news stories. Click the headlines below to view the full version of each article. True Value and Carter Lumber Announce Collaboration Lowe’s Ends Smart Home, Renovation …
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