Retailers from all over North America came together last week to attend the North American Hardware and Paint Association’s webinar focused on the power and opportunity leading diverse teams brings independent home improvement retailers. The webinar was presented in real …
Read More »Renee Changnon
Charlotte Retailer Prioritizes the Customer & Employee Experience
For locals in Charlotte, North Carolina, a trip to Blackhawk Hardware is more than just a pit stop on a long list of errands. The team strives to deliver quick and efficient service, but customers appreciate the store’s perks so …
Read More »Register Now: Learn to Lead Diverse Teams
Does your team reflect the diversity of the community you serve? Do you want to take steps toward hiring and leading a more diverse team? Then you’ll want to mark your calendar to attend the North American Hardware and Paint …
Read More »How Personality Assessments Improve Company Culture
Have you ever felt like you and a co-worker just do not see eye to eye? They want things done one way and you want to achieve the same goal differently. Spending so much time with someone you don’t get …
Read More »New York Retailer Thrives With Passionate Employees, Unique Product Mix
The Grasso brothers, Giovanni and Angelo, worked alongside their father Angelo Grasso Sr. in the family business, AG Hardware and Paint in Brooklyn, New York, for 30 years. That experience laid the foundation for them to eventually successfully own and …
Read More »Retail Management Certification Program Wraps Up First Fall Session
Class was back in session in Indianapolis for the North American Retail Hardware Association’s (NRHA) first visit of the Fall 2020 Retail Management Certification Program. The class gathered Sept. 8-12 at an event space in downtown Indianapolis that provided students …
Read More »Community Rallies Around Local Independent Business
Hardware Retailing is sharing select stories of independent businesses outside the home improvement industry to see how owners are grappling with operational changes amid COVID-19. Read on to discover how one bookseller in Michigan is continuing to forge community connections. …
Read More »NRHA Offers Free Retail Training Resources Through May 31
In the past few weeks, many businesses, including home improvement operations, have faced uncertainties and have been required to adjust operations to ensure employees and customers remain safe. The COVID-19 pandemic has affected people across North America and the rest …
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