When the time came to move from the military to working full time in his family’s hardware business, Sam Ransdell was excited to see how his military skills would transfer to his role as operations manager for the Burney True …
Read More »Lindsey Thompson
Top 4 Factors Influencing Homeowner Choice of Professionals
Home maintenance and services are a crucial aspect of homeownership, impacting both the financial and functional well-being of a household. In its 2024 Home Services Study, the Home Improvement Retail Institute discovered that 35% of homeowners hired professionals to complete …
Read More »In Memoriam: Former Handy Hardware President and CEO Jim Tipton
James D. Tipton, former president and CEO of Handy Hardware, passed away on March 26, 2025 at the age of 100. Jim served as president and CEO of Handy Hardware for over 21 years, retiring in 2002. Jim was an …
Read More »Engaging Your Employees With Pulse Surveys
With 13 locations in southwest Florida, Sunshine Ace Hardware has made a concerted effort to engage with employees across each of the operation’s locations. The company has created an employee engagement team with one to two associates at each store who …
Read More »NHPA Merchandising for Profit Study Launches at NHS 2025
The North American Hardware and Paint Association’s (NHPA) Merchandising for Profit Study is a resource for best-in-class merchandising techniques and a scorecard retailers can use to measure the effectiveness of their merchandising. NHPA released the study’s results at the 2025 …
Read More »Retail Management Graduates Take the Next Step in Retail Leadership
As the 2024 Retail Management Certification Program came to a close last month, 17 hardware and home improvement professionals celebrated more than just the completion of a course—they marked a turning point in their careers. Over the past several months, …
Read More »The Latest True Value and Do it Best News
Follow along with all the True Value and Do it Best news: Judge Approves True Value Bankruptcy Plan Do it Best and True Value Leaders Outline the Future at 2025 Spring Market Do it Best and True Value Spring Market …
Read More »Retailer Implements Cutting-Edge AI Technology to Improve Customer Service
With an aptitude for technology and a desire to continually improve efficiencies across his operation’s seven stores, Hassett Hardware president Eric Hassett has been exploring the ways artificial intelligence (AI) can be used in the independent channel. Located in the …
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