Wrapping up three days of intensive learning, students of the North American Hardware and Paint Association’s Retail Management Certification Program (RMCP) class of 2025 took away skills and knowledge to grow store sales and profits in today’s changing retail landscape. …
Read More »Lindsey Thompson
Orgill Embraces the Future With New Innovation Center
Standing on a firm foundation with an eye on the future, Orgill celebrated the grand opening of its 553,000-square-foot Innovation Center in Collierville, Tennessee. The facility, located next to Orgill’s headquarters, doubles the size of its previous center in Olive …
Read More »In the Eye of the Storm: Retailer Comes Back Stronger After Devastating Hurricane
Packing 150-mile-per-hour winds and storm surges as high as 15 feet, the Category 4 Hurricane Ian ravaged southwest Florida in September 2022. Directly in the path of the storm was The Goodz, Inc., an independent hardware store in Fort Myers …
Read More »Ace Hardware Makes Franchise Times List for 4th Consecutive Year
Ace Hardware has earned the No. 5 ranking on the Franchise Times Top 400 list for the fourth year in a row. The Franchise Times Top 400 is an exclusive annual ranking of the largest U.S.-based franchise systems by global …
Read More »Heath Warren Maintains a Love for Serving
Serving as a combat engineer in the U.S. Marines from 2002 to 2007, Heath Warren loved being able to fix things and solve problems, skills he transferred to the independent home improvement channel. Currently, Warren is the maintenance technician for …
Read More »Do it Best and True Value Report Year End and Q1 Results
Do it Best and True Value reported consolidated revenues of $4.7 billion for fiscal year 2025, an increase of $281.3 million, or 6.1%, from FY2024. Net income was $188.3 million, up $27 million, or 16.7%, compared to the prior year. …
Read More »Ace Hardware To Offer Flexible Payment Options for In-Store Purchases
Ace Hardware is partnering with Affirm, a payment network that provides a pay-over-time option to customers shopping in-store. With over 5,200 locations, Ace now offers Affirm at participating retailers across the U.S., giving consumers a flexible and transparent way to …
Read More »Reward B2B Customer Loyalty
In the October issue of Hardware Retailing, four retailers shared their strategies for gaining and retaining business-to-business (B2B) customers, including offering convenience, going the extra mile and providing a unique value proposition. Another way to build loyalty among B2B customers is …
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