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Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor and has served as senior editor and now managing editor. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, coaching basketball, going to concerts, boating and cheering on the Cleveland Guardians.

Orgill Embraces the Future With New Innovation Center

Orgill Innovation Center

Standing on a firm foundation with an eye on the future, Orgill celebrated the grand opening of its 553,000-square-foot Innovation Center in Collierville, Tennessee. The facility, located next to Orgill’s headquarters, doubles the size of its previous center in Olive …

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Heath Warren Maintains a Love for Serving

Serving as a combat engineer in the U.S. Marines from 2002 to 2007, Heath Warren loved being able to fix things and solve problems, skills he transferred to the independent home improvement channel. Currently, Warren is the maintenance technician for …

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Reward B2B Customer Loyalty

B2B Loyalty

In the October issue of Hardware Retailing, four retailers shared their strategies for gaining and retaining business-to-business (B2B) customers, including offering convenience, going the extra mile and providing a unique value proposition. Another way to build loyalty among B2B customers is …

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