The 2019 Independent Garden Center Show (IGC Show) landed in McCormick Place in Chicago this week, which was a new venue for the event. To coincide with the new location, the IGC Show featured additional programming from the North American …

The 2019 NRHA STIHL Foundations of Leadership Conference took place on the show floor of the 2019 Independent Garden Center Show at McCormick Place in Chicago. The site was also home to the first annual Independent Home Improvement Show, presented …

Clear signage can be the difference between a lost, frustrated customer and a sale. So what better way to suggest a pest control product than to put a lifelike pest right under foot? Customers in the pest control aisle at …

The 2019 Independent Garden Center Show (IGC Show) landed in Chicago yesterday, and this year, there was even more activity on the show floor. Three additional events were co-located at this year’s IGC Show, including two from the North American …

Lochard Do it Center is for the dogs—and cats. The business, based in Sidney, Ohio, holds several events to benefit the Shelby County Animal Rescue Foundation (SCARF) throughout the year. “We invited SCARF to host adoption events at our store,” …

Can your cashiers identify behaviors that are associated with shoplifters? Are your sales associates set up for loss prevention awareness? Use the following scenario to test your team’s skills when it comes to keeping the store, their co-workers and customers …

Earlier this summer, the National Retail Federation (NRF) released its 2019 National Retail Security Survey. The organization compiles the report based on surveys from loss prevention professionals who represent 63 companies within more than a dozen retail segments. The survey …

Local business owners in small communities often need to go out of their way to stock up on items like toilet paper, cleaning supplies and other business necessities. These types of items are generally in stock at independent home improvement …