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Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor and has served as senior editor and now managing editor. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, coaching basketball, going to concerts, boating and cheering on the Cleveland Guardians.

Preparing Your Newest Employees for Success

training

Click the image above to download a PDF of the story. Think back to your first day on any job, whether your first or the role you’re in now. Do you remember everything from your initial few weeks? How long …

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Social Media Pointers From Your Association

social media

  Once you’ve found your starting point on social media here, take some time to discover how the North American Retail Hardware Association (NRHA) and Hardware Retailing use social media. Check out this overview of our online haunts and the …

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5 Ways to Be More Successful at Time Management

time management

As a small business operator, you are likely the keeper of many tasks and responsibilities. Sometimes, there isn’t enough time in the day to get to everything, and knowing which tasks to prioritize can be challenging. Check out this list …

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A Science Experiment You Can Host in Your Store

Appealing to the next generation of home improvement shoppers can be accomplished with more than a smartphone. Show kids and teens that your operation has the items they need for their next science experiment to capture their business now and …

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Appealing to Kids With a Destination Niche

destination

Click on the image above to download a PDF of the story. On Saturday mornings at HouseMart Ace Hardware, the customers are slightly younger than average, as children ages 5 to 15 gather to watch a Science Saturday demonstration. In …

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Tips to Network and Learn at Fall Markets

fall markets

Going into the fall selling season, wholesaler fall markets present an opportunity to think ahead to spring, network with your peers and meet your association. While you’re preparing to attend these events, consider the following tips to get the most …

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How Many Ways Can You Connect?

connect

Click the picture to download a PDF of this story. Don’t miss out on the many ways you can access industry-specific articles and additional resources that can help you manage your operation. Check out your options below to make sure …

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Cat, Flynn, Makes Himself at Home in Store

To help connect with customers and contain mice in the store, the owners of Kelly’s True Value Hardware in Newburyport, Massachusetts, adopted a feline employee. The cat came to the store with the name JackKnife, but they changed his name …

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