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Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor and has served as senior editor and now managing editor. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, coaching basketball, going to concerts, boating and cheering on the Cleveland Guardians.

5 Ways to Ensure Your Consumables Are Fresh

consumables

Consumables—candy, snacks and beverages—can be a key category to boost average transaction size and enhance the customer experience. However, this category should be carefully monitored and regularly refreshed because it’s likely the only category in your store that includes products …

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Do it Best Partners With Nation’s Best to Drive Growth

nation's best acquisition

Do it Best Corp. has announced a joint venture with Nation’s Best Holdings, a growing family of 10 locally branded home improvement stores operated across three states by Do it Best member-owner Chris Miller. “In the highly competitive home improvement …

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The 2020 Top Guns On Their First Jobs

Top Guns 2020

Will Aubuchon W.E. Aubuchon Co. Inc. First Job: Aubuchon Hardware Warehouse Shop, age 13 “I learned a lot from the shop manager, Eric Berlo, as a person, a leader, a boss. His genuine kindness and care kept me focused as a …

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2020 Top Guns Honoree: Kirby Scales

kirby scales

Kirby Scales, General Manager, Russell Do it Center 7 home centers and 2 building supply stores, Alabama A chance opportunity at a family friend’s hardware store was the beginning of what would become a lifelong career for Kirby Scales. Today, …

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2020 Top Guns Honoree: Kevin Hancock

kevin hancock

Kevin Hancock, President and CEO, Hancock Lumber 9 stores, Maine and New Hampshire Kevin Hancock is part of the sixth generation of his family to lead Hancock Lumber, which was founded in 1848. Today, the company owns timberland and operates …

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2020 Top Guns Honoree: Will Aubuchon

will aubuchon

Will Aubuchon, President and CEO, W.E. Aubuchon Co. Inc. 104 stores in Massachusetts, Vermont, New Hampshire, Maine, Connecticut, New York W.E. Aubuchon Co. Inc. was founded in 1908 by William E. Aubuchon. Today, his great-grandson, Will Aubuchon, serves as CEO. …

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NRHA Announces 2020 Top Guns Award Honorees

top guns

For 13 years, the North American Retail Hardware Association (NRHA) has recognized retailers who are leading their operations in innovative ways through the Top Guns Awards. Whether they are focused on fine-tuning the customer experience, exploring new business endeavors or …

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2020 Top Guns Honoree: Patrick Goebel

patrick goebel

Patrick Goebel, President, Star Lumber 2 retail stores, 3 professional service centers, Kansas and Oklahoma Star Lumber was founded in 1939 by Earl Goebel, a builder with an entrepreneurial spirit. Today, the company is led by the third generation, including …

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