Registration is now open for the 2025 National Hardware Show and independent home improvement retailers can register for a free expo pass using the code NHSNHPA. Register today and take advantage of all the National Hardware Show has to offer …
Read More »Lindsey Thompson
Find Your Voice: 5 Keys to Bolster Communications With Your Employees
They said what?! The game of telephone can produce hilarious results, but in real life, ineffectual communication can cause major issues, whether it’s a relationship with a significant other, among friends or between coworkers. According to Forbes Advisor’s The State …
Read More »Service Strategies: 3 Tips To Improve Customer Experience
In an age of retail where consumers have countless choices on where to spend their money, building brand loyalty is an aspect of your business to take seriously in 2025. According to the Qualtrics 2025 Consumer Trends Report, 53% of …
Read More »Living a Legacy: Taylor Cox Follows Family Footsteps in Military, Retail
Growing up fascinated by his grandfathers’ stories of military service, Taylor Cox leaned in early to a career in the military, attending West Point and serving in the U.S. Army from 2008 through 2016. “My one grandfather was a U.S. …
Read More »How to Have Crucial Conversations With Employees
As a retailer who works with the intangible asset known as employees, you’re probably not immune from having to take part in difficult conversations. As the Dean of the Lacy School of Business at Butler University and an instructor for …
Read More »Orgill Brings on Tractor Supply Veteran, Announces Exec Promotions
Orgill appointed Clay Jackson as its new executive vice president and chief operating officer, reinforcing the organization’s commitment to strategic growth and operational excellence. Jackson is a seasoned leader with over two decades of experience at Tractor Supply Company and …
Read More »Do it Best Addresses Retailers’, Vendors’ Concerns
With its purchase of True Value final, Do it Best presented Town Hall meetings with Do it Best CEO Dan Starr and recently appointed president of True Value Dent Johnson to keep Do it Best members and True Value retailers …
Read More »Ace Hardware Names Dale Fennel President of Ace International
Ace Hardware Corporation appointed Dale Fennel as president of Ace International (AIH). Fennel will report to John Surane, Ace Hardware’s executive vice president and chief growth officer. Previously serving as corporate vice president of merchandising operations, Fennel will oversee the …
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