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Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor and has served as senior editor and now managing editor. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, coaching basketball, going to concerts, boating and cheering on the Cleveland Guardians.

Big-Box Q3 Financials Round-Up 

financing

This week, several Big-Box organizations released their Q3 financials, with most reporting continued sales increases in an already successful year.  Lowe’s reported net earnings of $1.9 billion and diluted earnings per share (EPS) of $2.73 for the third quarter. Those …

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5 Tips for Using Memes in Your Marketing

meme marketing

Memes—you’ve laughed at them, you’ve shared them and now you can use them in your company’s marketing efforts. When used correctly, memes are an excellent way to connect with customers through humor and make your company more authentic and relatable. We …

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4 Holiday Decor Trends to Watch This Year

Holiday accessories

Heading into the heart of the holiday season, your customers are ready to turn their homes into festive holiday wonderlands. With the right product mix, you can become their go-to holiday decor shopping destination. This year, several holiday decor trends …

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4 Contactless Trends for 2022

contactless trends

If an operation didn’t already utilize e-commerce and contactless systems before the pandemic, they most likely added them during the shutdowns to better serve their customers. Customers have come to expect these options, so retailers should stay on top of …

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Why You Should Respond to Negative Reviews

negative reviews

No one likes to be criticized, but it can be extra difficult for a company to receive negative feedback, especially when it is given publicly. The internet has made it easy for anyone to say anything about anybody else and …

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New Federal Vaccination Rules Blocked by Appeals Court

vaccination rules

Last Thursday, the Biden administration released two new rules regarding vaccination mandates for employers.  The first rule was issued by the Occupational Safety and Health Administration and covers companies with 100 or more employees. The rule requires employees of those …

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