Customers visiting Keim Lumber in Charm, Ohio, during the store’s recent anniversary sale saw a stunning sight as soon as they walked in the door. In the store’s lobby hung a large chandelier made of more than 1,700 paper flowers, …

When there’s a new arrival at Mark’s Ace Hardware, Camille Gibson wants to make sure everyone has a chance to see it. Gibson, general manager for the Tucson, Arizona, store, doesn’t want any new addition to her product lineup to …

What can you do to help your employees succeed? How can you capitalize off the trends in the home improvement industry? What can you do to set your business apart from your competitors? Two retail experts, Dr. Kit Yarrow, a …

Customers at Boliantz Hardware instantly notice the endcaps around the store’s salesfloor. Typically, endcap signage gives retailers limited creativity, outside of swapping pricing for featured items. At Boliantz, however, endcaps provide much more visual interest, as well as functionality. Casey …

For many businesses, employee longevity is a rarity. But imagine working at a company for over 55 years, rarely missing any of the last 14,300 days of work. That’s the case for John H. Mize, executive chairman of Blish-Mize. He’s held almost …

Do it Best Corp. is prepared to offer its retailers any product or service they need. This was evident at the co-op’s spring market, which was held last weekend at the Indiana Convention Center in Indianapolis. The event featured new …

To view a PDF of this story, click here. It’s a brave new world for independent home improvement retailers today. Retailing is changing, and welcoming the challenge head-on is a new breed of independents embracing a bright future for our …

Finding success as a hardware retailer is all about tying things together. From suppliers to customers, a store can be judged on its ability to match each problem with a solution. For the Ganahl Lumber location in Costa Mesa, California, …