Last month, Hardware Retailing explored how two retailers shifted their operations to keep customers and employees safe during the first months of COVID-19’s retail impact. From establishing new workflows to leaning into digital communication, Connolly’s Do it Best in Fort …

Westlake Ace Hardware has announced plans to open a new store in Kansas City’s historic Brookside neighborhood. Westlake Ace is leasing a 6,600-square-foot retail space for the store and will have a soft opening in late 2020 or early 2021. …

Wally Abulawi was looking for a building for a new supermarket in New York City when the notion struck him: His next business could be a hardware store. His retail experience came from owning and operating supermarkets, but the new …

Steadman’s Ace Hardware in Miles City, Montana, is a community resource for a variety of reasons, one of which isn’t common for an independent home improvement store.  The store is a destination for couples who are getting married to register …

Julie Elrod, business manager for paint at Ace Hardware Corp., took questions from Hardware Retailing about recent research the co-op released. Ace commissioned the survey of 1,300 Americans to see how COVID-19 has impacted consumer interest in paint projects. Hardware Retailing (HR): …

Independent home improvement retailers have stepped up to meet the challenges of serving customers during a pandemic. Many shoppers have avoided in-store shopping, while others have swarmed to stores to stock up on everything from hand sanitizer to bags of …

Gary Johnson of Home Ace Hardware sees many reasons why his business has thrived over the past 34 years and continues to grow in Columbus, Georgia. Those reasons include working closely with customers to understand their wants and needs, retaining …

People who aren’t homebodies have become homebound in recent months, and data shows that an increase in house projects is one of the results of social isolation during the pandemic. Retailers in the home improvement industry have met the varying …