Throughout 2020, home improvement retailers had to find new ways to engage their customers and boost sales. One of the key ways they achieved this connection was through digital interaction on some of the world’s biggest social media platforms. As …

Training is mandatory for most jobs, and many retailers also understand that rewards, such as pay increases or public recognition, can be powerful incentives for employees to go above and beyond the standard expectations. NHPA offers retailers new ways to …

Reserve your seat for upcoming live webinars or view past webinars. Upcoming Webinars PROJECT MANAGEMENT – FEB. 17 AT 2 P.M. NHPA’s Dan Tratensek and The Farnsworth Group’s Jim Robisch discuss the various factors impacting the industry’s performance in 2020 …

Have you submitted a nomination for the North American Hardware and Paint Association’s (NHPA) 2021 Young Retailer of the Year program? The deadline to submit nominations is Feb. 28. Why Nominate? Honorees benefit from exposure for themselves and the businesses …

It’s a new year, which means it’s an excellent time to look at leadership development training for your new managers. Have you considered the North American Hardware and Paint Association’s (NHPA) Foundations of Leadership program? The program offers three different …

Through NHPA, independent home improvement retailers can train their employees on essential product knowledge so they are ready to provide the best customer service. Now, NHPA offers retailers a way to publicly recognize their employees’ proficiency with the new Certified …

Reserve your seat for upcoming live webinars or view past webinars at YourNHPA.org/webinars. Upcoming Webinars PERSONALITY PROFILES – JAN. 20 AT 2 P.M. EST NHPA’s Kim Peffley talks with TJ Comstock, Kandis Albertson and Jade Haynie from Northwest Hardware to …

Subscribe or listen to podcasts at YourNHPA.org/podcasts. Editorially Speaking EPISODE 7 – AUBREY SMITH On this episode, NHPA managing editor Melanie Moul talks to NHPA senior designer Aubrey Smith about updates to the magazines and the association’s new approach to …