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Jaime Koch

Jaime Koch was the managing editor of Hardware Retailing Magazine. Jaime regularly traveled around the country and internationally to visit with retailers and share their stories. Jaime was honored by the American Society of Business Publishers for Editorial Excellence.

Lowe’s Ad Under Attack for Portrayal of Fathers

A recent T.V. ad for Lowe’s is coming under attack by a special interest group, saying the ad promotes a negative image of fathers. The Lowe’s commercial titled, “Valspar Reserve: Video Call” has come under fire by a Canadian group called …

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Benjamin Moore Tries Unique Promotional Tactic

Benjamin Moore launched a new mobile, puzzle game, Bendoku in an effort to gain more attention toward its  three signature color collections: Color Preview, Affinity and Williamsburg and attract its growing number of mobile customers. Bendoku challenges users ability to distinguish …

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Ace Makes J.D. Power Satisfaction List for Eighth Year

For an eighth consecutive year, Ace Hardware ranks highest in satisfying home improvement retail store customers. Ace Hardware achieves a score of 791 and performs particularly well in the staff and service factor. Menards ranks second with a score of …

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Is Sear’s “Transition” Plan Working?

“Sears is undergoing a significant transformation, and we fundamentally are changing the way we do business,” says Edward S. Lampert, Sears Holdings’ chairman and CEO in a company release. “Our performance in the first quarter highlights the challenges we are facing …

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Westlake Ace Hardware, Salvation Army Team Up

Westlake Ace Hardware is hosting a Salvation Army Fans for Families drive at its stores. According to a news release from the Salvation Army, heat is one of the leading weather-related killers in the United States and causes hundreds of fatalities …

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Sear’s Helps Customers Run Homes from Smart Devices

Sears recently introduced  Connected Solutions, experiential shops that bring together assortments of smart, connected home and personal automation products. For example, a customer could program his garage door opener to be notified by text when the door is open and closed. Could …

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Home Depot Launches New Customer Order Management System

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Home Depot launched its first in-store implementation of its new customer order management system (OMS), according to the company’s recent shareholders conference call. According to executives, Home Depot will roll out the OMS across the U.S. by the end of …

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