Last week, the North American Retail Hardware Association director of retail outreach, Tom Marcum, learned what independent home improvement stores have to offer on the West Coast. Starting on Tuesday, Marcum visited retailers, traveling through Vancouver, Washington, and 10 cities throughout Oregon before …
Read More »Hilary Welter
Do it Best Provides Scholarship for NRHA Retail Management Certification Program
Alyssa Tolzda from Modern Home and Hardware in Woodsfield, Ohio, is attending the Fall 2015 class of the North American Retail Hardware Association’s (NRHA) Retail Management Certification Program thanks to a $6,250 scholarship sponsored by Do it Best Corp. Developed …
Read More »NRHA to Share Study at the IGC Show
Purchasing home improvement products from locally owned retailers generates twice as much local economic activity than purchases made at big-box chain stores, according to a study recently released by the North American Retail Hardware Association (NRHA) and Independent We Stand. At the Independent Garden …
Read More »2015 Young Retailer of the Year: Dallin Redd
Over $2 million in sales volume Redd’s Ace Hardware, Blanding Utah Owner When Redd became the fourth generation owner of the family hardware store, he revamped every aspect of the business. He made changes to the store’s culture, re-evaluated the …
Read More »2015 Young Retailer of the Year: David Cripe
Multiple Store Retailers Whitmore Ace Hardware, Wilmingon Ill. Co-Owner and General Manager Growing up in the hardware store, Cripe knew early on that working for the family business was his life calling. When he took over partial ownership of the …
Read More »2015 Young Retailer of the Year: Heather Kreffer
Over $2 million in sales volume High River Home Hardware Building Centre, High River, Alberta Dealer-Owner Shortly after Kreffer took over partial ownership of the store, it and the community were devastated by a flood. Five months after the flood, …
Read More »NRHA Director of Retail Outreach Visits Retailers
The North American Retail Hardware Association (NRHA) is always looking for opportunities to meet independent home improvement retailers. On May 28, NRHA Director of Retail Outreach Tom Marcum visited two stores to connect with owners and learn more about their businesses. Marcum’s first …
Read More »Selling from a Project-Based Perspective
During the spring and summer, many consumers visit home improvement stores in search of items to complete D-I-Y projects. One way you can set your store apart from the competition is by having a staff with the selling skills and knowledge to help …
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