Do you ever wonder what makes your store a customer favorite? Well, according to research from The Farnsworth Group, an Indianapolis-based market research company, consumers who list independent home improvement outlets as their favorite stores say customer service endears them to …

While there were thousands of manufacturers on hand showing off the latest in hardware and home improvement products at the International Hardware Fair in Cologne, Germany, for American retailer Tim Buchheit, browsing the exhibition halls is only a small part of …

One of the biggest benefits to attendees at the International Hardware Fair this week was the ability to see new and innovative products from around the world, many of which will set the stage for trends across North America. At …

The International Hardware Fair kicked off March 6 in Cologne, Germany, and attendance was brisk during the first day as manufacturers and buyers from around the world gathered to see the latest in home improvement products and trends. A strong contingent …

Located in the heart of Ontario’s idyllic Prince Edward County, Picton could very well be the small town that most people imagine when they reminisce about the “good old days.” Beautiful views of Prince Edward Bay flank Picton’s vibrant main street. Small, locally owned shops …

The North American Retail Hardware Association (NRHA) welcomed attendees from across the home improvement channel to its first-ever State of Independents Conference Dec. 10 in Chicago. The 2015 NRHA State of Independents Conference, sponsored by the National Hardware Show®, was …