Hardware Retailing The Industry's Source for Insights and Information
Were you unable to attend the 2020 NRHA All-Industry Conference in October? This year’s conference theme was “Industry Disrupters” and presentations focused on content relevant to today’s challenges and opportunities. Access all of the virtual keynote presentations, retailer panels and other industry sessions by visiting nrha.org/webinars.
Keynote Presentations
How Independents Are Still Disrupting: A Conversation With Dan Starr
Dan Starr, Do it Best president and CEO
Do it Best president and CEO Dan Starr discusses the future of the home improvement industry and the opportunities that are available for independents to disrupt, innovate, compete and win in their markets during a keynote Q&A with NHPA executive vice president Dan Tratensek.
Employees First: Disrupting Assumptions for More Loyal Customers and Stronger Sales
Kevin Hancock, Hancock Lumber chairman, president & CEO
Hancock Lumber CEO Kevin Hancock discusses the benefits of creating an employee-centric company and how the first mission of work should be to enhance the lives of the people who do it. He explains how corporate success begins with the employee experience—and its domino effect on customers, communities and corporations.
Catch Up With...
Catch Up With...
“The Disruption Cycle: What It Is, Why It Matters and What to Do About It” Steve McKee, McKee Wallwork + Company
“The Tools You Need to Improve Your Culture” Kim Peffley, NHPA
“6 Steps to Selling Your Business” Gary Pittsford, Castle Wealth Advisors
“How to Manage E-Commerce in a Post-Covid Environment” Jimmy Barber Scott Sinclair, OneStone
“5 Disrupters Challenging the Home Improvement Industry” Jim Robisch, The Farnsworth Group
Panels
• Generations of Succession
• How the Channel Is Serving Solutions
Top Guns Awards
Will Aubuchon, W.E. Aubuchon Co. Inc. Patrick Goebel, Star Lumber Kevin Hancock, Hancock Lumber Kirby Scales, Russell Do it Center
