Tag Archives: security

The bustle of the holiday buying season means more customers will likely be coming through your doors: According to the National Retail Federation, as many as 140 million Americans will shop over Thanksgiving weekend—97 million on Black Friday alone. To …

The sharp tools, blades, machinery, hazardous chemicals and heavy product stocked high in racking systems are the kinds of images that keep Kelly Brown up at night. They’re also what keep the retail safety expert and expert witness for Robson …

A recent nationwide survey reports Americans’ concerns about home security and whom they trust to keep their possessions safe. The study, conducted by third-party research firm Kelton Global and sponsored by Schlage to bring attention to October as National Crime …

When a customer comes in asking for a dead bolt, a well-trained employee will almost immediately start discussing the features and benefits of the locksets stocked in the store. But what if we told you that the ability to close …

If you’ve been letting your loss prevention strategy slip throughout the year, now’s a good time to put it back into focus. Your theft-prevention strategy should include these four steps: Have good customer service. This is the single most effective …

The National Retail Federation’s (NRF) ninth annual Organized Retail Crime (ORC) Survey found 93.5 percent of retailers say they have been victims of organized retail crime in the past year, down slightly from 96.0 percent in 2012. For the past three years, …

NRHA’s Loss Prevention Program includes three separate modules covering internal theft prevention, external theft prevention and store safety. This training program is designed to help retail home improvement stores develop a safe and secure retail environment for both employees and …

Refund (or return) fraud is when dishonest employees or customers refund merchandise and then personally benefit from the return. While customers can try to submit a fraudulent return, employees will have easier access because they have more control over the …