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Two Store Tours: Take a Closer Look

Some California retailers’ model for offering each other business feedback inspired this peer critique that Hardware Retailing tested with two retailers in the Midwest.

The goal of the project is to provide you with resources and ideas for connecting with and learning from other business owners.

This PDF, which you can download, is a more detailed tour of the two retailers’ stores than is published in the September issue of Hardware Retailing magazine.

The retailers who partnered for the project are Steve Fusek, owner of Fusek’s True Value Hardware in downtown Indianapolis, and David Grimes, owner of nine Handyman Ace Hardware stores in the Dayton, Ohio, area. The retailers critiqued each other’s stores and offered suggestions for how to improve the operations.

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About Kate Klein

Kate is profiles editor for Hardware Retailing magazine. She reports on news and industry events and writes about retailers' unique contributions to the independent home improvement sector. She graduated from Cedarville University in her home state of Ohio, where she earned a bachelor's degree in English and minored in creative writing. She loves being an aunt, teaching writing to kids, running, reading, farm living and, as Walt Whitman says, traveling the open road, “healthy, free, the world before me.”

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