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On the Web: December 2023

There’s much more to discover from the December edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.

Front of the Class

For 10 years, the Retail Management Certification Program, offered by the North American Hardware and Paint Association (NHPA), has provided a way for retail leaders to learn from industry experts, fellow retailers and business professionals in an effort to become better and more profitable retailers.

Real-Life Lessons

See how best practices learned in the Retail Management Certification Program can be applied to real-world situations.

Paying It Forward

Meet former student Corinne Courtney who made a generous donation to ensure future students could attend the program.

Wilco’s Winning Plan

Learn about the project that helped Melissa Lucht and Danny Wooldridge of Wilco win the 2023 class presentations.

Recognizing Excellence

Dan Tratensek and Scott Wright discuss the 2022 Young Retailer of the Year program and the eight honorees.

Say Goodbye to Tweets

Learn how Twitter’s change to X has affected not just users, but the way many businesses now approach digital marketing.

Cooking Up Green

As more homeowners desire to make their homes eco-friendly, the kitchen becomes a major focus for sustainable products.

Reflecting on the Highlights of the Year

NHPA’s Renee Changnon takes a look back at the past year and the challenges and opportunities the independent home improvement channel experienced in 2023. She highlights major industry events, changes in the industry and the ways the channel became stronger together.

About Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor for Hardware Retailing magazine. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, going to concerts, boating and cheering on the Cleveland Indians.

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