Making an effort to welcome every customer that comes into the store, Steven Edele, the owner of Edele & Mertz Hardware in St. Louis, Missouri, is continuing the legacy of customer service his family started in 1912. “I truly …
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Increasing transaction size is one of the easiest ways to increase profits, and one way to do it is to train employees on their role in the sales process. Training them on proper sales techniques and offering incentives around meeting …
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Do it Best will host this year’s Spring Open Buying Day on April 24 at its world headquarters in Fort Wayne, Indiana. The company aims to expand the range of products from domestic and international vendors for its member-owners. Qualified …
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Back for a second year at the National Hardware Show (NHS), the North American Hardware and Paint Association’s (NHPA) Foundations of Merchandising Management Live! educational program provided industry-focused merchandising best practices. NHS served as the host and sponsor for the …
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Are you ready to gain the skills and strategies to improve and manage the merchandising and customer shopping experience at your operation? The North American Hardware and Paint Association’s (NHPA) Foundations of Merchandising Management Live! event is back at the …
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Ahead of the Do it Best Spring 2024 Market in Houston, Hardware Retailing had the opportunity to talk to vice president of merchandising Jason Stofleth. Learn more about the co-op’s strategies for helping retailers navigate inventory and increase foot traffic …
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Finding the perfect Christmas gift can be tough. National rural lifestyle retailer Tractor Supply Co. recently announced it is launching “Dad Squad,” a new service to help consumers find the perfect gift for the hardest shoppers this holiday season. The purpose …
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Do it Best will host its fall Open Buying Day on November 1 at its world headquarters in Fort Wayne, Indiana, as the company continues to enhance the selection of potential products it offers its member-owners from domestic and international …
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